Delivery Information
We aim to make delivery as quick and straightforward as possible. Below you'll find information about our UK and international delivery services.
UK Delivery
Standard Delivery
- FREE on orders over £50
- £4.45 on orders under £50
- Delivered by Royal Mail
- Estimated delivery: 2–3 working days
Next Working Day Delivery
Need your order quickly?
Choose Next Working Day Delivery for £8.70.
- Orders placed before 12:00 pm Monday to Thursday are usually delivered on the next working day by DPD.
- Orders placed after 12:00 pm on Friday are normally dispatched on Monday.
International Delivery
We ship directly to many countries around the world.
If your destination is available in the Country/Region dropdown at checkout, simply select your country and your delivery cost will be calculated automatically before payment.
If your country isn't listed, please contact us and we'll be happy to provide a shipping quotation.
Looking for a local supplier?
Before ordering internationally, we recommend checking our Stockist Map to see whether there's an Ingenious Probiotics distributor in your country. Ordering locally can often reduce delivery costs and delivery times.
Customs & Import Charges
International orders may be subject to customs duties, import taxes or administration charges imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Delivery Times
Delivery times are estimates only and may occasionally vary due to:
- Courier delays
- Customs clearance
- Adverse weather
- Public holidays
- Other circumstances beyond our control
Need Help?
If you have any questions about delivery, we're here to help.
Email: support@ingenious-probiotics.com
Call: +44 (0)1268 544530
You can also visit our FAQs page.