Legal Information & Policies

Welcome to Ingenious Probiotics (a trading name of Pure Ingenious Ltd).

This page provides access to our legal documents and policies. Different terms apply depending on whether you are:

A consumer (B2C)
A business customer (B2B)
An approved reseller (UK or International)
An export customer

Website Use

Your use of this website is governed by the applicable Website Terms of Use.

For Consumers (B2C)

Website Terms of Use for Consumers (B2C)

For Business Users (B2B)

Website Terms of Use for Business (B2B)

Consumer Purchases (B2C)

If you are purchasing as a consumer (for personal use), the following documents apply:

Terms of Sale for Consumers (including online and offline purchases)

Consumer Returns Policy

These documents explain your statutory rights under the Consumer Rights Act 2015 and related legislation.

Business Purchases (B2B)

If you are purchasing in the course of business (including sole traders and limited companies), the following may apply depending on how you purchase:

Ecommerce Terms of Sale for Business (B2B)

Terms and Conditions for the Supply of Goods and Services (B2B)

These terms differ from consumer terms and are tailored to business-to-business transactions.

Trade Customers (Stockists & Resellers)

If you are an approved stockist or reseller, the following additional terms apply:

Where multiple documents apply, the document specific to your purchasing channel or status shall prevail in the event of conflict.

Privacy & Data Protection

We are committed to protecting your personal data.

Cookie Policy

We process personal data in accordance with UK GDPR and applicable data protection legislation.

Medical & Veterinary Disclaimer

The content provided on this website is for general information only and is not intended to be a substitute for professional medical or veterinary advice.

Our products are designed to support wellbeing and promote a healthier environment. They are not medicines or medical devices and should not be used as a substitute for professional treatment or diagnosis.

If you have any concerns about your own health or your animal’s health, we recommend speaking to your doctor, veterinary surgeon, or another appropriately qualified professional.

Nothing on this website should be interpreted as medical or veterinary advice.

Product Information & Liability

We make every effort to ensure the accuracy of the information on this website. However:

Information may change over time.
We do not guarantee that content is error-free, complete, or current.

Liability for products is governed by the applicable Terms of Sale or Supply relevant to your purchase. Nothing in our terms excludes liability where it would be unlawful to do so.

Changes to Our Legal Terms

We may update our policies occasionally to reflect improvements to our services, new products, or changes in legal requirements.

The latest versions will always be available here.

If you continue to use our website or purchase from us after updates are published, this means you accept the revised terms.

Intellectual Property

All website content, including text, graphics, branding, images, and documentation, is protected by copyright and intellectual property laws.

Content may be downloaded or printed for personal use only. Any commercial use, reproduction, modification, or distribution requires prior written consent.

Need Assistance?

If you are unsure which terms apply to you, please contact:

Email: support@ingenious-probiotics.com

We are happy to clarify which terms apply to you.

Legal Information & Policies

Company Information

Website Use

For Consumers (B2C)

For Business Users (B2B)

Consumer Purchases (B2C)

Business Purchases (B2B)

Trade Customers (Stockists & Resellers)

UK Resellers

International Resellers

Export Sales

Privacy & Data Protection

Medical & Veterinary Disclaimer

Product Information & Liability

Changes to Our Legal Terms

Intellectual Property

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